Privacy Policy
Last updated: November 2026
Who We Are
Score Counter is a scorekeeping app. This policy explains, in plain language, what data leaves your device, who receives it, why, and how you can control it. Questions any time: [email protected].
What Stays on Your Device
By default, everything you enter — games, players, scores, templates, and settings — is stored only on your device, in the app's own local database, and used only to run the app itself. What you enter leaves your device only if you turn on cloud sync. The sections below also describe data the app shares automatically — ads for free users, and usage analytics and crash reports for everyone.
Cloud Sync (Opt-In)
Cloud sync is a Premium feature, and it only runs if you turn it on. To use it, you sign in with your Google or Apple account; from that sign-in we receive your account ID and e-mail address. Once you're signed in, the app sends everything you've entered (games, players, scores, templates, custom toolbars and settings), your custom avatars, a random ID for this installation, your device model and the app version to Supabase — the database and storage provider we use for cloud backup — and keeps a history of sync snapshots there, so your data can follow you across devices. If you never turn cloud sync on, none of this leaves your device. Our Supabase plan keeps no backup copies, so deleted data is not kept in a backup. The function that deletes accounts logs only an internal account ID and the result of each step, never your e-mail address, and Supabase keeps those logs for 1 day. You can delete your cloud data and account at any time (see "Your Choices"). Supabase's privacy policy is at supabase.com/privacy.
Ads and Consent
On the free tier, the app shows ads through Google Mobile Ads (AdMob). Before showing any ad, Google's User Messaging Platform (UMP) asks for your consent where the law requires it, and we store your consent choice. Depending on that choice and what your device allows, AdMob may receive your device's advertising ID, along with device information and data about how you interact with ads. Premium users aren't shown ads. From version 3.8.0, while you have Premium, the app doesn't start the ads SDK or ask for your ad consent or, on iOS, your tracking permission, so AdMob doesn't receive the data above from the app. There are two exceptions. If the app can't confirm your Premium status within about 5 seconds of starting, it treats you as a free user until it next starts. If you buy Premium while the ads SDK is already running, the SDK keeps running until the app is closed, but no more ads are shown. If your Premium ends, the ads SDK starts again and the consent question can appear. Google's privacy policy is at policies.google.com/privacy. See "Your Choices" below for how to change your consent.
Analytics and Crash Reports
The app always sends usage events, the app version, and your country to Firebase Analytics, so we can understand how the app is used and improve it. It also always sends crash and error reports, along with your device model and OS version, to Firebase Crashlytics, so we can find and fix bugs. Both are Google services, covered by the same Google privacy policy.
Purchases
When you buy Premium, the purchase itself is handled entirely by the app store you bought it from. We never see your payment details; the app only receives the entitlement, a signal that tells it you're a Premium subscriber.
Optional On-Device AI
Score Counter's Smart match summaries feature can turn a finished game into a short, natural-language recap, using on-device AI (Google's ML Kit GenAI). It's off by default — you choose to turn it on. When it's on, the recap text is generated and processed entirely on your device; it is not sent to us or to anyone else. This feature is only available on supported devices.
Website
Our website, scorecounterapp.com, is hosted by Cloudflare. It sets no cookies. Cloudflare Web Analytics counts page visits without cookies and without storing anything on your device. When you follow a link to the app stores through scorecounterapp.com/get, we count the click by device type (Android, iOS or other), the link's source and the game page it came from; we don't record your IP address, browser details or any identifier. Like any web host, Cloudflare processes your IP address to deliver the site. Cloudflare's privacy policy is at cloudflare.com/privacypolicy.
Your Choices
You're in control of the data described above:
- Ad consent: change or withdraw it any time in your device's privacy or ads settings, or by resetting your advertising ID.
- Sign-out: if you signed in for cloud sync, you can sign out of the app at any time, which stops further syncing from that device.
- Deletion: in the app, go to Sync → Delete account and cloud data and your cloud backups, avatars and account are deleted immediately. Without the app, follow the steps on our account deletion page and we'll delete them within 30 days. Deletion is permanent. Your games, players and templates on your devices and your Premium purchase (tied to Google Play or the App Store) are not affected. If you used Sign in with Apple, that page also explains how to stop using it.
Children
Score Counter is not directed at children, and we don't knowingly collect personal information from anyone we know to be a child. If you believe a child has given us personal information, contact us at [email protected] and we'll delete it.
Changes
We may update this policy as the app changes. When we do, we'll update the "Last updated" date at the top of this page.
Contact
Reach us any time at [email protected] — for privacy questions, support, or to ask us to delete your account (see how to delete your account). When you write to us, we receive whatever you include in that message.