Delete Your Account

This page explains how to delete your Score Counter account and the cloud data tied to it. It applies if you used cloud sync (a Premium feature) and signed in with Google or Apple.

Delete It in the App

This is the fastest way, and it happens immediately:

1. Open Score Counter and go to Sync.
2. Tap Delete account and cloud data.
3. Type the word shown on the screen, then tap Delete. If you signed in with Apple on iPhone or iPad, you may be asked to sign in once more to prove it is you.

Deletion is permanent and cannot be undone.

No Access to the App? Ask by E-mail

Send an e-mail to [email protected] with the subject Delete account, sent from the e-mail address of your account. That is the address you signed in with (for Sign in with Apple and "Hide My Email", it is the private relay address that Apple gave us).

To make sure nobody else deletes your account, we reply to the e-mail address of the account and delete it only after you answer that reply. We process requests within 30 days.

What Gets Deleted

• Your cloud backups: the current one and the history of sync snapshots.
• Your cloud avatars.
• Your account itself, including the sign-in link to your Google or Apple account.

What Stays

• Data on your devices: your games, players and templates stay in the app on each device. We do not delete anything stored locally.
• Premium: it is bound to Google Play or the App Store, not to the cloud account, so it stays. You can restore it with Restore purchases. To cancel a subscription, do it in Google Play or the App Store.

Backups and Logs

Our cloud provider's plan keeps no backup copies of the database, so deleted data does not linger in any backup. The deletion function records only an internal account ID and the result of each step, never your e-mail address. Our provider keeps such logs for 1 day on its current plan.

Sign in with Apple

If you delete your account in the app on iPhone or iPad, we try to revoke the Sign in with Apple connection for you, and the app tells you if that did not work. We cannot revoke it when that attempt fails, when you delete your account in the app on Android, or when you ask by e-mail. In each of those cases, please stop using Sign in with Apple for Score Counter yourself:

• On iPhone or iPad: Settings → [your name] → Sign-In & Security → Sign in with Apple → Score Counter → Stop Using.
• Elsewhere: sign in at appleid.apple.com → Sign-In and Security → Sign in with Apple → Score Counter → Stop Using.

More

See our Privacy Policy for everything we collect. Questions: [email protected].